Refund & Cancellation Policy
Effective Date:
09/26/2025
At BNB Wise Financial Academy, we are committed to delivering high-quality training, tax preparation, and credit solutions. Because of the nature of our services and digital products, we maintain the following refund and cancellation guidelines:
1. Training Programs & Digital Products
• All training programs, courses, masterclasses, webinars, and digital downloads are non-refundable once accessed or delivered.
• This policy ensures fairness and protects the integrity of our intellectual property.
2. Service-Based Offerings
• Tax preparation, credit repair, and consulting services may be eligible for a refund only if work has not yet begun.
• Once services are initiated (document review, account setup, filings, dispute letters, etc.), payments become non-refundable.
3. Package-Specific Terms
• Certain promotions, bundles, or packages may carry unique refund/cancellation terms, which will be outlined at the time of purchase.
• These special terms override the general policy for that specific package.
4. Cancellation Requests
• All refund or cancellation requests must be submitted in writing to [email protected] within 3 business days of purchase.
• Requests received after this window may not be eligible.
5. Refund Processing
• Approved refunds will be issued to the original payment method within 7–10 business days.
• We are not responsible for delays caused by your bank, credit card company, or payment processor.
6. No-Show or Abandonment Policy
• Clients who fail to attend scheduled services or fail to provide required documents in a timely manner will not be eligible for refunds.
7. Contact Us
For any refund or cancellation inquiries, please contact us at:
📞 [Insert Phone Number]
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